1. Introduction
At TourIN Bolivia, we respect and protect the privacy of our clients and users. This Privacy Policy describes how we collect, use, and protect the personal information you provide us when using our services, in accordance with current regulations in Bolivia, including Law No. 164 “General Law on Telecommunications, Information and Communication Technologies” and other applicable laws regarding the protection of personal data.
2. Information we Collect
We collect personal information from our clients to offer a more personalized and efficient service. The data we may collect includes, but is not limited to:
– Full names
– Phone numbers
– Email addresses
3. Use of Information
The personal information collected will be used for the following purposes:
– Process reservations and payments.
– Communicate with clients to confirm details of their reservations, respond to inquiries, and provide assistance during the travel process.
– Send promotional information and special offers, only if the client has given his/her consent to receive such communications.
– Improve our services and the user experience on our website.
4. Protection of Information
We are committed to protecting our clients’ personal information using appropriate administrative, technical and physical security measures to prevent unauthorized access, use or disclosure. However, we recognize that no system is completely secure and we cannot guarantee the absolute security of the information.
5. Sharing Information with Third Parties
We do not share our clients’ personal information with third parties, except in the following cases:
– With external service providers who collaborate with us in the operation of the business, such as accommodation and transportation providers. In these cases, said third parties are obliged to protect the confidentiality of the information and to use it only for the purposes for which it was shared.
– When necessary to comply with applicable laws or regulations, or in response to a valid legal request.
6. User Rights
Under Bolivian law, customers have the following rights regarding their personal information:
– Access: The right to request access to the personal information we have collected.
– Rectification: The right to request the correction of any incorrect or incomplete personal information.
– Cancellation: The right to request the deletion of your personal information, provided that it is not necessary for compliance with a legal or contractual obligation.
– Opposition: The right to object to the processing of your personal information in certain circumstances.
Customers may exercise these rights at any time by contacting us through the means indicated in this policy.
7. Consent
By providing their personal information and using our services, customers consent to the processing of their personal data in accordance with this Privacy Policy.
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page and, if necessary, customers will be notified through the contact means provided.
9. Contact
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us.